Terms of service

Glow Garland — Terms of Service

Last updated: 10 November 2026

These Terms of Service (“Terms”) govern your use of the Glow Garland online store and any purchase you make from us. By browsing our website or placing an order, you agree to these Terms. If you do not agree, please do not use the store.

1. Who we are
The store is operated by Glow Garland.

Dávid Višňa
Na jazero 41/1, Banky, 969 01 Banská Štiavnica, Slovakia
Email: heustoreofficial@gmail.com

2. Eligibility and accounts
You may browse the store without an account. If you create an account, you are responsible for keeping your login details confidential and for activity on your account. You confirm that you are legally able to enter into a contract, and that information you give us is accurate.

3. Products and descriptions
We aim to present products accurately, including photographs, descriptions, and prices. Slight differences in color or appearance can occur because of screens, lighting, or handmade-style variation. Product availability may change. If an item cannot be fulfilled after you order, we will contact you and offer a replacement, a wait for restock where appropriate, or a refund.

4. Orders and contract formation
When you place an order, you make an offer to buy the items in your cart. A contract is formed when we accept your order by sending an order confirmation or dispatch email. We may decline or cancel an order (for example in case of pricing errors, suspected fraud, or stock issues). If we cancel a paid order, we will refund the amount you paid for the cancelled items.

5. Prices and payment
Prices are shown in the currency displayed at checkout and include any taxes that checkout indicates as included, unless stated otherwise. You authorize us and our payment providers to charge the payment method you provide. Orders are processed after payment is successfully completed.

6. Shipping and delivery
Shipping methods, prices, estimated times, and customs responsibilities are described in our Shipping Policy, which forms part of these Terms. Risk in the goods passes to you when they are delivered to the address you provided, or in accordance with applicable law.

7. Returns and withdrawal
Your rights to withdraw from a purchase and to return goods are set out in our Refund and Returns Policy, which forms part of these Terms. Consumers in the European Union have a legal right of withdrawal of 14 days, and we also offer a 30-day returns window as described in that policy.

8. Intellectual property
All content on this website, including text, photographs, logos, and design, is owned by Glow Garland or used with permission. You may not copy, reuse, or distribute it for commercial purposes without our prior written consent.

9. Acceptable use
You agree not to misuse the store, including by attempting to interfere with its security or operation, submitting false information, or using it for unlawful purposes.

10. Liability
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, or for fraud.

To the extent permitted by law, we are not liable for delays or failures caused by events beyond our reasonable control (including carrier delays, customs processing, or interruptions in services provided by our fulfillment partners). Our total liability for any claim arising from an order is limited to the amount you paid for that order, except where the law requires otherwise.

If you are a consumer, your mandatory statutory rights are not affected.

11. Privacy
We process personal data as described in our privacy policy and as required by applicable law.

12. Changes
We may update these Terms from time to time. The version published on this page on the date of your order applies to that order. Continued use of the store after a change constitutes acceptance of the updated Terms for future visits and orders.

13. Governing law
These Terms are governed by the laws of the country in which our business is established, without affecting any mandatory consumer protections that apply in your country of residence. If you are a consumer in the European Union, you may also bring proceedings in the courts of your country of residence.

14. Contact
Questions about these Terms can be sent to heustoreofficial@gmail.com.